Admin Team
The Reception and Admin team play a crucial role in ensuring the seamless operation of day-to-day care for both pets and their owners. This dedicated team is responsible for managing appointments, coordinating the flow of patients, and providing great customer service. By efficiently handling enquiries, billing, and follow-up communications, the Reception and Admin team not only supports the clinical staff but also creates a welcoming environment for clients, helping to make each visit to the practice a positive experience.
Judith
Accounts Manager
"Hi, I'm Judith and I've worked for Hunters Lodge for over 10 years! I am the Accounts Manager and look after the accounts.
Having lost our lovely black labrador Barney, our family pet is now a cross-eyed black and white cat called Hurricane."
Louise
Receptionist
"With over two decades' experience within the veterinary industry, many of those years have been at Hunters Lodge.
The part of my role that I enjoy the most is building relationships with clients and helping them to receive the best care for their pets. The team at Hunters Lodge are all so knowledgeable and compassionate that it is a privilege to be part of it."
Danielle
Receptionist
"My role at the practice means I get to be the first person to welcome clients and their wonderful pets through the door, which I love. It is a joy seeing the bonds everyone has with their little friends and I enjoy learning about what makes them special. Each day brings something new, and the variety of cases keeps me constantly engaged."
Danielle is a hugely knowledgeable team member and is a part time dog walker and behaviourist/trainer.
Chris
Receptionist
Chris is semi-retired but comes in to help cover holiday. She is always a happy spirit and a joy to have around. We really miss her when she isn't here.